Gold
Creativity In B2B
Financial Services
| Entrant: | MRM Germany, Frankfurt |
| Brand: | Life Donor Card |
| Title: | "Life Donor Card" |
| Corporate Name of Client: | Mastercard |
| Client Companies: | Mastercard, Frankfurt/petaFuel, Freising/Deutsche Apotheker- und Aerztebank, Duesseldorf |
| Client Global Chief Marketing Officer: | Raja Rajamannar |
| Client Marketing Directors: | Jessica Claar/Jennifer Probst/Michaela Lerchova/Simone Wiessmeyer/Marc Ockenfels |
| Client Head of Global Brand Marketing: | Beatrice Cornacchia |
| Client Company Managing Director PayCenter & petaFuel: | Dr. Peter Schoenweitz |
| Client Company Head of Marketing - petaFuel: | Manuel Thoma |
| Client Company Product Manager - petaFuel: | Maximilian Kahlert |
| Client Company Head of Marketing & PR Manager - petaFuel: | Michelle Kuess |
| Client Company Head of Product and Process Management – Customer, Account & Card, Deutsche Apotheker: | Stephan Paeffgen |
| Client Company Project Lead Marketing, Deutsche Apotheker- und Aerztebank eG: | Joerg Lichtenberg |
| Client Company Head of Communications, Deutsche Apotheker- und Aerztebank eG: | Ines Semisch |
| Clients: | Piotr Walczewski/Ralf Monz/James Issokson/Bogdan Bochenek/Nikolaus Trzeschan/Yama Maiwand/Pierre Guillemain/Philipp Bruechert |
| Media Company: | dentsu X, Frankfurt |
| PR Company: | Weber Shandwick, Munich |
| PR Company Communications Director: | Stefanie Vogl |
| PR Consultants: | Franziska Herz/Hannah Stumpf |
| Agency: | MRM GERMANY, Frankfurt |
| Agency CEO: | Ulrich Saeuberlich |
| Agency Global CCO - McCann Worldgroup: | Javier Campopiano |
| Agency Global Chief Creative Officer: | Ronald Ng |
| Agency Chief Creative Officer Europe, McCann: | Adrian Botan |
| Agency Chief Creative Officer: | Martin Biela |
| Agency Executive Creative Directors - McCann Germany: | Donovan Bryan/Sascha Dudic |
| Agency Executive Creative Directors - McCann: | Costin Bogdan/Luca Corteggiano |
| Agency Creative Directors - McCann Germany: | Jonathan Dennis/Erik Gonan |
| Agency Group Creative Director: | Hendrik Frey |
| Agency Creative Director: | Christian Endecott |
| Agency Group Creative Directors - McCann Worldgroup Romania: | Karla Georgescu/Olivia Spanu |
| Agency Associate Creative Director - Copy: | Dara Kleyer |
| Agency Associate Creative Director - Art: | Mari Torres |
| Agency Copywriter: | Polina Rudenko |
| Agency Senior Art Directors: | Alicia Otto/Nico Koehler |
| Agency Art Director: | Shrilakhshmi Vinod |
| Agency EVP Head of Design - McCann New York: | Matt Van Leeuwen |
| Agency Senior Designers, McCann New York: | Dewen Yang/Sean Dong |
| Agency Creative Director of Design - McCann XBC: | Bhanu Arbuaratna |
| Agency Associate Director, Project Manager - McCann XBC: | Lexi Vogler |
| Agency Social Media Director: | Benjamin Buttkus |
| Agency Global Head Creative Excellence & Creative Operations - McCann Worldgroup: | Maru Sokolowski |
| Agency Global Product Excellence Director - McCann Worldgroup: | Carmen Bistrian |
| Agency Creative Excellence Manager, Europe & UK - McCann Worldgroup: | Alice Reindlova |
| Agency Creative Excellence Director: | Kim Young |
| Agency Global Head of Creative Content and Reputation - McCann Worldgroup: | Ann-Christine Diaz |
| Agency Managing Partner - McCann: | Leah Beky |
| Agency EVP Global Business Lead - McCann: | Tom Vick |
| Agency President McCann XBC & Chief Client Officer - McCann North America: | Veronica Bertran |
| Agency Strategy Director: | Tobias Suppan |
| Agency Brand Strategist: | Julian Pfaff |
| Agency EVP, Head of Strategy, Global Brands - McCann XBC: | Oriol Bombi |
| Agency Account Supervisor: | Suzana Mitrasinovic |
| Agency Account Manager: | Benoit Carlens |
| Agency SVP, Executive Account Director - McCann XBC: | Mat Cunnell |
| Agency Business Director - McCann: | Claudine Gueriaux |
| Agency PR Consultant - McCann Germany: | Jessica Fuchs |
| Production Companies: | FP7/McCann Dubai, Dubai/Tony Petersen Film, Hamburg |
| Production Company Director: | Paulo Engler |
| Production Companies 1st AD(s): | Diego Fernandez-Cid (CW)/Roy Sebastian |
| Production Company Chief Creative Officer - FP7/McCann Dubai: | Federico Fanti |
| Production Company Creative Director - FP7/McCann Dubai: | Jonathan Cruz |
| VFX Companies: | FP7/McCann Dubai, Dubai |
| VFX Company Producer: | Sanya Sequeira |
| VFX Company Editor: | Murilo De Paula |
| VFX Companies Motion Designer(s): | Kaue Akimoto/Breno Amorim/Aashim Kadayikkal/Vimal Velayudhan/Vikram Ajay |
Cultural Context:
One big problem is trust. Germans don't trust government digital systems because they've failed often and had privacy problems. A recent example is that 58% of Germans fear their data is not secure in the electronic patient records
A barrier is the German central online registry. The process is very complicated, involving multiple logins, electronic passport etc. Result: 0,4 % of Germans only are registered to it. It is a broken system of complexity
Utilising universal financial behaviours (99% card ownership, 86% daily carrying), Mastercard embedded organ donor consent into routine banking interactions, creatively and securely solving Germany’s donor shortage challenge and turning a passive financial tool into active advocacy.
Mastercard and VIMpay developed Germany’s most secure solution by embedding donor consent directly onto bank cards. Peter Schoenweitz, Managing Director of VIMpay, states, "We placed particular emphasis on data protection, meaning that as soon as the card is with the producer, we delete all relevant data."
This data-driven initiative simplified Germany’s complex registration system and securely managed sensitive health and financial information.
Mastercard has created a user friendly solution by co innovating from scratch with VIMpay, a leading fintech, validating feasibility with real customers so that now all you have to do is tick a box and sign a card – fundamentally changing the system by moving the country from an opt in to an opt out model.
The Life Donor Card showcases not only your status or wealth but also what you stand for.
Clear consumer validation from Mastercard research: 84.8% preferred simpler registration; 60% specifically supported bank-card integration.
Remarkably, 44.5% indicated willingness to switch banks for this feature, demonstrating significant brand preference growth. Significantly improved brand consideration and preference, clearly linking everyday brand experiences to powerful social outcomes.
apoBank - the leading bank for healthcare professionals with 500,000 customers, committed to launching its new Life Donor Card on June 23, 2025.
Potential scalability across approximately 178 million bank cards nationwide.